Novotel London Excel

7 Western Gateway, London, United Kingdom, E16 1AA  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Novotel London Excel

Free Wi-Fi
Parking

GBP 16 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Turkish bath

Spa lounge

Laundry

Self-service laundry

Verified Reviews:

  • Staff were excellent - Nice facilities - Breakfast was buffet excellent - 10 minutes by taxi from london city airport
  • Beds were hard as a rock - Breakfast was super - Personal service was great
  • Room was very clean and spacious - Reception desk staff was not very helpful - Public transport (dlr) is next door
  • Close to customshouse station - Good breakfast buffet - Very nice staff - Quite good rate
  • Superb room, quite small but very nice - Great views - Staff pleasant - Lobby/bar/restaurant area were very nice

Overview

Novotel London Excel is set in a market area of London next to Brick Lane Music Hall, Geffrye Museum and Tower of London. Novotel London Excel has been welcoming guests to its non-smoking rooms since 2004.

Its location next to an underground station allows to see a tower and a palace in London. A stadium and bars are stroll from the hotel.

Such shopping places as shops, fairgrounds and stores are a few steps from the property.

Guests will find Canning Town subway station near this excellent hotel. 5 km to London City airport.

Rooms

The hotel offers 257 rooms. They are fitted with a work desk, a storage space, a Nespresso coffee machine, a living area and a wardrobe. Some rooms have the skyline view. Guests can make use of bathrobes, a shower and a hairdryer.

Eat & Drink

A tasty breakfast is served every morning. The hotel has a large restaurant serving local meals. There is an onsite Upper Deck Restaurant And bar to relax in. Guests can wine and dine at Docklands Bar & Grill and Airline Cafe & Diner, located in the neighborhood.

You can start your day with a full english breakfast, which costs GBP 15.95 per person per night. 

Services

Bicycles are available for rent at Novotel London Excel.

Relax

Novotel London Excel also has a game room, babysitting and cots for guests travelling with children. There are a fitness room and a gym provided at Novotel London Excel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 16 per day.

The personnel at the hotel speaks English, French, Spanish, Italian.

Number of floors:   9.  Number of rooms:   257.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Bicycle storage
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Video games
  • Children's play area
  • Game room

Leisure facilities

  • Television in lobby
  • Spa center
  • Spa lounge
  • Sauna
  • Turkish bath
  • Jacuzzi

Room facilities

  • In-room air conditioning
  • Central heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Media

  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

How to reach hotel

hotel Novotel London Excel London location
Show big map »

Hotel Address:

7 Western Gateway, London, United Kingdom, E16 1AA

Get directions
City Center
  • London
    6.5 mi
Airports
Train Stations
  • Woolwich Arsenal
    2.3 mi
  • Blackheath station
    3.0 mi
Underground stations
  • Silvertown
    1.1 mi
  • Canning Town
    4300 ft
  • Bus stop
    1.2 mi
Restaurants
  • Docklands Bar & Grill (cuisine: European, British)
    300 ft
  • Bollywood Brasserie (cuisine: Indian)
    400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Premium Single Room
Bed type: 1 Single bed or Double bed
Check Prices
— Less information+ More information

Deluxe|Premium Room

Novotel London Excel photos Exterior Hotel information
Superior Premium Double Room
Bed type: Queen-size bed
Size: 270 sq. feet
Check Prices
— Less information+ More information

Deluxe|Superior Premium queen bed and sofa

Novotel London Excel photos Room
Superior Premium Queen Room
Bed type: 3 Single beds or 2 Single beds or Queen-size bed
Size: 270 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Deluxe|Superior Premium Room with Queen bed + 1 Sofa

Room facilities
    Novotel London Excel photos Room
    Standard Twin Room
    Bed type: Twin beds or Double bed or 2 Single beds
    Check Prices
    • Shower
    — Less information+ More information

    Standard|Standard Twin Room, 2 Twin Beds

    Room facilities
      Novotel London Excel photos Room
      King Suite
      Bed type: King-size bed
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Double room with child extra bed (3-12 yrs)

      Room facilities
        Queen Room
        Bed type: Queen-size bed
        Check Prices
        — Less information+ More information

        Standard|Double room Queen bed

        Novotel London Excel photos Room Superior Room
        Superior Double Room
        Bed type: 1 Single bed or 2 Single beds or Double bed
        Size: 270 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Superior|Superior Room

        Room facilities
          Superior Twin Room for Single Use
          Bed type: 2 Single beds
          Check Prices
          — Less information+ More information

          Twin room sole use

          Novotel London Excel photos Room
          Superior Queen Room
          Bed type: 1 Single bed or Queen-size bed
          Size: 270 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Superior|Superior Queen Bed + Sofa + Breakfast

          Room facilities
            Novotel London Excel photos Room
            Deluxe King Suite
            Bed type: 1 Single bed or Double bed or King-size bed
            Check Prices
            — Less information+ More information

            Suite|Deluxe Suite King Bed + Sofa + Breakfast

            Room facilities
              Novotel London Excel photos Room Executive Room
              Executive Single Room
              Bed type: 1 Single bed or Double bed
              Check Prices
              • Shower
              — Less information+ More information

              Deluxe|Executive Room

              Room facilities
                Executive Queen Room
                Bed type: 1 Single bed or Queen-size bed
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Deluxe|Executive Queen Bed + Sofa + Breakfast

                Room facilities
                  Luxury Suite
                  Bed type: 1 Single bed
                  Check Prices
                  — Less information+ More information

                  Suite|Luxury Suite

                  How to reach hotel

                  hotel Novotel London Excel London location
                  Show big map »

                  Hotel Address:

                  7 Western Gateway, London, United Kingdom, E16 1AA

                  Get directions
                  City Center
                  • London
                    6.5 mi
                  Airports
                  Train Stations
                  • Woolwich Arsenal
                    2.3 mi
                  • Blackheath station
                    3.0 mi
                  Underground stations
                  • Silvertown
                    1.1 mi
                  • Canning Town
                    4300 ft
                  • Bus stop
                    1.2 mi
                  Restaurants
                  • Docklands Bar & Grill (cuisine: European, British)
                    300 ft
                  • Bollywood Brasserie (cuisine: Indian)
                    400 ft
                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    9
                  • Number of rooms:
                    257

                  Hotel Awards

                  UKHOTEL AWARDSRecommendedLondonNovotel London Excel

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in United Kingdom

                  Use Badge

                  Novotel London Excel Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Convention centers

                  Amusement

                  • Gala Bingo - 4600 ft

                  Stadiums

                  Air business related

                  • London City Airport - 1.1 mi

                  Transport

                  • Emirates Air Line - Greenwich Peninsula - 4600 ft

                  Underground stations

                  Local attractions

                  • British Music Experience - 5000 ft
                    The Bubble, London
                  • Geffrye Museum - 1.5 mi
                    Kingsland Road, London
                  • The Who Shop - 1.7 mi
                    39-41 Barking Road, London
                  • The Thames Barrier - 1.1 mi
                    1 Unity Way, London
                  • Billingsgate Market - 1.6 mi
                    London E14 5ST England

                  Near the hotel

                  • ISKCON Bhaktivedant Manor - 3300 ft
                    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
                  • Up at The O2 - 4700 ft
                    The O2, London
                  • Thames Barrier Park - 3600 ft
                    North Woolwich Road, London
                  • Dinosaurs Unleashed London O2 - 4700 ft
                    The O2, London

                  Restaurants nearby

                  • Docklands Bar & Grill - 300 ft

                    Address: Royal Victoria Dock
                    Phone: +44 (0)207 055 2119

                    Cuisine: European, British
                    Price Range: USD 33 - USD 66

                  • The Upper Deck Restaurant & Bar at the Novotel London ExCeL - 400 ft

                    Address: 7 Western Gateway
                    Phone: 0207 540 9700

                    71% likes this, based on 80 reviews
                    Cuisine: Contemporary, International
                    Price Range: USD 26 - USD 75

                  • Caribbean Scene - 800 ft

                    Address: ExCeL Marina, 17 Western Gateway
                    Phone: 020 7511 2023

                    Cuisine: Caribbean
                    Price Range: USD 26 - USD 101

                  • Bollywood Brasserie - 400 ft

                    Address: 2 Western Gateway
                    Phone: 020 7473 5004

                    Cuisine: Indian
                    Price Range: USD 59 - USD 73

                  • Airline Cafe & Diner - 500 ft

                    Address: 14 Western Gateway

                    50% likes this, based on 43 reviews

                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    9
                  • Number of rooms:
                    257

                  Hotel Awards

                  UKHOTEL AWARDSRecommendedLondonNovotel London Excel

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in United Kingdom

                  Use Badge

                  Hotels nearby
                  Smart Stay London
                  4 stars
                  0.1 km
                  Good Hotel London
                  4 stars
                  0.2 km
                  Cities nearby

                  Novotel London Excel Reviews

                  Guest reviews are submitted by our customers after their stay at Novotel London Excel

                  Average guest rating

                  8.0out of 10
                  Fabulous
                  Based on 498 reviews

                  Guest reviews

                  • Couple
                    10.0

                    Very close for the O2, our reason for staying. Staff very helpful and polite, wonderful breakfast. Even though it has many rooms, it was quiet and nothing kept us awake. Would definately stay again.

                    Maybe not quite enough parking.

                  • Couple
                    10.0

                    Lovely hotel, ease of use we were going to an event at the O2 so found it very easy placed for this.

                  • Older travelers
                    10.0

                    Went shopping and to see a show in London

                  • Couple
                    10.0

                    We were blown away by our experience at the Novotel London Excel. Our room was extremely modern, spacious and comfrotable. We enjoyed a wonderful nights sleep and was so close to the O2 Arena. The breakfast was one of the most delicious I have ever had in a Hotel! Fresh food, extremely attentive staff and great coffee! We would not hesitate in recommending this hotel to anyone

                    Nothing, we loved it all

                  • Older travelers
                    8.2

                    The bar, restaurant, and the staff

                    The room was very noisy, banging on the ceiling early in the morning

                  • Older travelers
                    7.4

                    room was clean and tidy, hotel reception staff very polite and extremely competant,breakfast choices were first class. a very enjoyable stay.

                    advertised as very close to 02' arena it cost £37.00 for a return taxi fare, something i really did not expect.

                  • Couple
                    10.0

                    The hotel was amazing, with brilliant facilities and staff. I would definitely return.

                  • Couple
                    8.2

                    I enjoyed the sauna and steam room, as well as the breakfast.

                    The staff were not helpful when i lost an item of property, which I never got back.

                  • Older travelers
                    8.8

                    We stayed at Novotel because we went to the Excel Centre. Having arrived early, there was no problem leaving our overnight bag until we could check in. Had one of the best sandwiches ever for a snack in the bar. The next day we wanted to go for a wander and again, there was no problem leaving bag although we had checked out. We were able to collect our bag before heading home. Staff very friendly and helpful. Would definitely stay again on a visit to the City.

                    Our room had a not very good view immediatley over the restaurant roof. I would probably request a room higher up with a bit of a view, but it didn't spoil our stay.

                  • Group of friends
                    8.8

                    I was impressed by the staff and how easy and quickly it was to check in. I thought the hotel itself was modern and in all areas of the hotel I felt comfortable. I was greatful for the balcony as I could sit, have a drink and relax over an extremely nice view of the o2 and surrounding areas. Overall the hotel was best placed for what I had planned for the evening.

                  • Couple
                    10.0

                    sitting and relaxing next to the thames

                    couldnt get any food gone midnight

                  • Group of friends
                    9.2

                    bar and restuarant plus proximity to Excel

                  • Group of friends
                    7.4

                    Staff very helpful about travel around city - Also bar staff very ttentive to our needs thank you.

                  • Older travelers
                    7.4

                    We had sunshine during the afternoon, and after a 3 hr train journey enjoyed sitting out overlooking the docks (nice and quiet) to have a late lunch. Tube (Victoria) approx only 300yds away 2-3 mins walk. All staff were very nice and helpful.

                    The web site said only 1 mile away from O2 - this is possibly as the crow flies as the river was between hotel and O2. The taxi cost us£15 to O2 and return £25 as tunnel was closed.

                  • Group of friends
                    8.2

                    the hotel was modern and clean with a lovely terrace overlooking victoria dock. excellent location for the excel center. helpful staff.

                    hotel seemed to put up the price of carparking by a couple of pounds per night because it was the london marathon weekend. a lot of aircraft noise from city airport if the window is open.

                  How to reach hotel

                  hotel Novotel London Excel London location
                  Show big map »

                  Hotel Address:

                  7 Western Gateway, London, United Kingdom, E16 1AA

                  Get directions
                  City Center
                  • London
                    6.5 mi
                  Airports
                  Train Stations
                  • Woolwich Arsenal
                    2.3 mi
                  • Blackheath station
                    3.0 mi
                  Underground stations
                  • Silvertown
                    1.1 mi
                  • Canning Town
                    4300 ft
                  • Bus stop
                    1.2 mi
                  Restaurants
                  • Docklands Bar & Grill (cuisine: European, British)
                    300 ft
                  • Bollywood Brasserie (cuisine: Indian)
                    400 ft
                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    9
                  • Number of rooms:
                    257

                  Hotel Awards

                  UKHOTEL AWARDSRecommendedLondonNovotel London Excel

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in United Kingdom

                  Use Badge