Novotel London Excel

7 Western Gateway, London, United Kingdom, E16 1AA  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Novotel London Excel

Wi-Fi
Parking

GBP 16 per day

Luggage storage
24-hour

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Turkish bath

Spa lounge

Laundry

Self-service laundry

Verified Reviews:

  • Staff were excellent - Nice facilities - Breakfast was buffet excellent - 10 minutes by taxi from london city airport
  • Beds were hard as a rock - Breakfast was super - Personal service was great
  • Room was very clean and spacious - Reception desk staff was not very helpful - Public transport (dlr) is next door
  • Close to customshouse station - Good breakfast buffet - Very nice staff - Quite good rate
  • Superb room, quite small but very nice - Great views - Staff pleasant - Lobby/bar/restaurant area were very nice

Overview

Novotel London Excel is rated 4 stars and is placed about 4 km from Greenwich. Novotel London Excel has been welcoming guests to its non-smoking rooms since 2004.

The property boasts ideal location minutes away from Custom House for ExCeL train station. Thanks to an underground station nearby, the excellent hotel is well connected with other parts of London.

This hotel is set in a business area next to trade fairs and exhibition centers.

Novotel London Excel can be reached in 10 minutes by car from London City airport.

Rooms

Novotel London Excel features rooms offering a spectacular view of the city that come with a storage space, coffee/tea makers, a dressing area, a wardrobe and a work desk along with a dishwasher and a stove. Room facilities include private bathrooms with a shower, a hairdryer and bathrobes as well as luxury bespoke furniture.

Eat & Drink

Every day a tasty breakfast is served in the dining room. At the authentic restaurant guests can enjoy local cuisine. The small café bar offers a terrace and Wi-Fi. Serving both food and drinks, Bollywood Brasserie and The Upper Deck Restaurant & Bar at the Novotel London ExCeL are situated around 150 meters from the property.

You can start your day with a full english breakfast, which costs GBP 15.95 per person per night. 

Services

Guests can avail of a luggage storage, a cloakroom and a lift as well as a business centre, a meeting room and a photocopier.

Relax

Novotel London Excel offers babysitting, cots and a game room for guests travelling with children. Active travelers will appreciate a gym and a fitness room available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at GBP 16 per day.

The personnel at the hotel speaks English, French, Spanish, Italian.

Number of floors:   9.  Number of rooms:   257.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Bicycle storage
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Video games
  • Children's play area
  • Game room

Leisure facilities

  • Television in lobby
  • Spa center
  • Spa lounge
  • Sauna
  • Turkish bath
  • Jacuzzi

Room view

  • River view
  • Water view

Room facilities

  • In-room air conditioning
  • Central heating
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries

Bedroom

  • Changing of linen

Media

  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Novotel London Excel London location
Show big map »

Hotel Address:

7 Western Gateway, London, United Kingdom, E16 1AA

Get directions
City Center
  • London
    6.5 mi
Airports
Train Stations
  • Woolwich Arsenal
    2.3 mi
  • Blackheath station
    3.0 mi
Underground stations
  • Silvertown
    1.1 mi
  • Canning Town
    4300 ft
  • Bus stop
    1.2 mi
Restaurants
  • Docklands Bar & Grill (cuisine: European, British)
    300 ft
  • Bollywood Brasserie (cuisine: Indian)
    400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Premium Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Direct dial phone number
  • Dining:Mini-bar
  • Media:Cable/satellite TV
Room Description:

Non Refundable DOUBLE PREMIUM

Novotel London Excel photos Exterior
Superior Premium Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Ironing facilities
  • Voice mail
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Deluxe|Double Superior Premium Room With Queen-Size Bed And Sofa

Novotel London Excel photos Room
Standard Room
Water view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed and 1 Single bed, 2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Room Description:

Standard|Double Standard Queen-Size Bed And Convertible Sofa

King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Ironing facilities
  • Voice mail
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Double room with child extra bed (3-12 yrs)

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Suite

Novotel London Excel photos Exterior Hotel information
Superior Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Double size sofa bed
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • iPod docking station
  • Computer hookup
  • Radio
Room Description:

A superior room with a king bed, queen bed or two single twin beds. Individually designed and generously proportioned, our superior rooms have a wet room with separate bathroom and shower.  

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed

Superior Penthouse Suite
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

The Penthouse Suite on the 7th floor has its own sitting room offering spectacular views of the river and city. The suite is uniquely designed with bespoke furniture focusing on comfort, luxury and size. There are two flat screen televisions with DVD players, one in the bathroom which features a large shower and stand-alone bath. The Penthouse Suite also has a guest bathroom and can interconnect with a superior queen room for extra space.  Includes £15 daily drinks voucher  

Deluxe Room
River view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

All the comforts of a deluxe room with stunning views of the River Thames and the O2 Arena. Include a Deluxe Voucher which entitles the guest to receive drinks at the bar to the value of £15 per night.  Includes £15 daily drinks voucher

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

 Deluxe rooms offer a little more space to unwind, with a king bed and spacious seating area. Include a Deluxe Voucher which entitles the guest to receive drinks at the bar to the value of £15 per night.  Includes £15 daily drinks voucher

Deluxe King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Alarm clock
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Media:Wake up service
Room Description:

Generously spacious and beautifully contemporary, these suites are equipped with an impressive entertaining area and deluxe wet rooms. One bedroom suites feature a separate lounge and a king bed in the bedroom.  Includes £15 daily drinks voucher

Deluxe Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Deluxe Suite

Novotel London Excel photos Restaurant
Executive Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Voice mail
  • Direct dial phone number
  • Alarm clock
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Deluxe|Double Executive Premium Room With Queen Size Bed

Business Class Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Business Class rooms offer all the comforts of a deluxe room, with added services including: - Full English breakfast - Daily turndown service - Early check-in (subject to availability) - 2 bottles of water, refreshed daily - Maximum occupancy is two people Average 23 square metres or 248 square feetIncludes £15 daily drinks voucher

Luxury Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Luxury Suite

Novotel London Excel Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Convention centers

Amusement

  • Gala Bingo4600 ft

Stadiums

Transport

  • Emirates Air Line - Greenwich Peninsula4600 ft

Underground stations

Local attractions

  • British Music Experience5000 ft
    The Bubble, London
  • Geffrye Museum1.5 mi
    Kingsland Road, London
  • The Who Shop1.7 mi
    39-41 Barking Road, London
  • The Thames Barrier1.1 mi
    1 Unity Way, London
  • Billingsgate Market1.6 mi
    London E14 5ST England

Near the hotel

  • ISKCON Bhaktivedant Manor3300 ft
    Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
  • Up at The O24700 ft
    The O2, London
  • Thames Barrier Park3600 ft
    North Woolwich Road, London
  • Dinosaurs Unleashed London O24700 ft
    The O2, London

Restaurants nearby

  • Docklands Bar & Grill300 ft

    Address: Royal Victoria Dock
    Phone: +44 (0)207 055 2119

    Cuisine: European, British
    Price Range: USD 33 - USD 66

  • The Upper Deck Restaurant & Bar at the Novotel London ExCeL400 ft

    Address: 7 Western Gateway
    Phone: 0207 540 9700

    71% likes this, based on 80 reviews
    Cuisine: Contemporary, International
    Price Range: USD 26 - USD 75

  • Caribbean Scene800 ft

    Address: ExCeL Marina, 17 Western Gateway
    Phone: 020 7511 2023

    Cuisine: Caribbean
    Price Range: USD 26 - USD 101

  • Bollywood Brasserie400 ft

    Address: 2 Western Gateway
    Phone: 020 7473 5004

    Cuisine: Indian
    Price Range: USD 59 - USD 73

  • Airline Cafe & Diner500 ft

    Address: 14 Western Gateway

    50% likes this, based on 43 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Novotel London Excel Reviews

Guest reviews are submitted by our customers after their stay at Novotel London Excel

Average guest rating

8.0out of 10
Fabulous
Based on 498 reviews

Guest reviews

  • Couple
    10.0

    Very close for the O2, our reason for staying. Staff very helpful and polite, wonderful breakfast. Even though it has many rooms, it was quiet and nothing kept us awake. Would definately stay again.

    Maybe not quite enough parking.

  • Couple
    10.0

    Lovely hotel, ease of use we were going to an event at the O2 so found it very easy placed for this.

  • Older travelers
    10.0

    Went shopping and to see a show in London

  • Couple
    10.0

    We were blown away by our experience at the Novotel London Excel. Our room was extremely modern, spacious and comfrotable. We enjoyed a wonderful nights sleep and was so close to the O2 Arena. The breakfast was one of the most delicious I have ever had in a Hotel! Fresh food, extremely attentive staff and great coffee! We would not hesitate in recommending this hotel to anyone

    Nothing, we loved it all

  • Older travelers
    8.2

    The bar, restaurant, and the staff

    The room was very noisy, banging on the ceiling early in the morning

  • Older travelers
    7.4

    room was clean and tidy, hotel reception staff very polite and extremely competant,breakfast choices were first class. a very enjoyable stay.

    advertised as very close to 02' arena it cost £37.00 for a return taxi fare, something i really did not expect.

  • Couple
    10.0

    The hotel was amazing, with brilliant facilities and staff. I would definitely return.

  • Couple
    8.2

    I enjoyed the sauna and steam room, as well as the breakfast.

    The staff were not helpful when i lost an item of property, which I never got back.

  • Older travelers
    8.8

    We stayed at Novotel because we went to the Excel Centre. Having arrived early, there was no problem leaving our overnight bag until we could check in. Had one of the best sandwiches ever for a snack in the bar. The next day we wanted to go for a wander and again, there was no problem leaving bag although we had checked out. We were able to collect our bag before heading home. Staff very friendly and helpful. Would definitely stay again on a visit to the City.

    Our room had a not very good view immediatley over the restaurant roof. I would probably request a room higher up with a bit of a view, but it didn't spoil our stay.

  • Group of friends
    8.8

    I was impressed by the staff and how easy and quickly it was to check in. I thought the hotel itself was modern and in all areas of the hotel I felt comfortable. I was greatful for the balcony as I could sit, have a drink and relax over an extremely nice view of the o2 and surrounding areas. Overall the hotel was best placed for what I had planned for the evening.

  • Couple
    10.0

    sitting and relaxing next to the thames

    couldnt get any food gone midnight

  • Group of friends
    9.2

    bar and restuarant plus proximity to Excel

  • Group of friends
    7.4

    Staff very helpful about travel around city - Also bar staff very ttentive to our needs thank you.

  • Older travelers
    7.4

    We had sunshine during the afternoon, and after a 3 hr train journey enjoyed sitting out overlooking the docks (nice and quiet) to have a late lunch. Tube (Victoria) approx only 300yds away 2-3 mins walk. All staff were very nice and helpful.

    The web site said only 1 mile away from O2 - this is possibly as the crow flies as the river was between hotel and O2. The taxi cost us£15 to O2 and return £25 as tunnel was closed.

  • Group of friends
    8.2

    the hotel was modern and clean with a lovely terrace overlooking victoria dock. excellent location for the excel center. helpful staff.

    hotel seemed to put up the price of carparking by a couple of pounds per night because it was the london marathon weekend. a lot of aircraft noise from city airport if the window is open.

How to reach hotel

hotel Novotel London Excel London location
Show big map »

Hotel Address:

7 Western Gateway, London, United Kingdom, E16 1AA

Get directions
City Center
  • London
    6.5 mi
Airports
Train Stations
  • Woolwich Arsenal
    2.3 mi
  • Blackheath station
    3.0 mi
Underground stations
  • Silvertown
    1.1 mi
  • Canning Town
    4300 ft
  • Bus stop
    1.2 mi
Restaurants
  • Docklands Bar & Grill (cuisine: European, British)
    300 ft
  • Bollywood Brasserie (cuisine: Indian)
    400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    9
  • Number of rooms:
    257

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Excel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge